How to Unsubscribe a Branch under a Credit Card


  1. Go to your Subscriptions page

  2. Choose the branch you want to unsubscribe and click the View button

  3. Imonggo will redirect you to that branch's subscription page.

  4. Click on the See More link, this will display additional information about your subscription and the Change Plan and Unsubscribe buttons.

  5. Click on the Unsubscribe button

  6. A popup will display stating that you will lose access to to the data of this branch.

    *Your data will not be deleted, all your data is kept and will be available to you again after resubscribing

  7. Click Unsubscribe

  8. Imonggo will display a message that your branch is unsubscribed and will be downgraded at the end of your paid period.

How to Reactivate a Branch under a Credit Card


  1. To reactivate your inactive branch, simply go to the branch and click the Reactivate button.

  2. Your subscription will be activated again and your credit card will be charged.

How to Unsubscribe a Branch under Paypal


  1. Go to your Subscriptions page

  2. Click on the Paypal button to view all the branches subscribed with Paypal

  3. Click on a branch with a green check status (a green check means the branch is active)

  4. Imonggo will redirect you to that branch's subscription page

  5. Click on the Active Switch to deactivate the branch

  6. Imonggo will ask you to redirect to Paypal, click the OK button to open Paypal in a new window

  7. You are now in your Paypal account, select an active branch and click the Cancel button

  8. Paypal will confirm that you want to cancel your subscription, click the Cancel Automatic Payments button.

  9. Paypal confirms that you cancelled your branch's subscription. Click the Done button.

  10. You'll see in your Paypal account that the branch is now inactive.

We're sad to see you unsubscribe but if you have any feedback or questions about Imonggo, please contact us at support@imonggo.com or chat with us in the chat bubble in your Imonggo account.

Did this answer your question?